Effective: May 9, 2025 · Last Updated: May 9, 2025
Information We Collect
- Account Information: Email address, phone number, and name when you create an account or request an appraisal.
- Property Data: Addresses you search, property details, and comparable sales data sourced from CRMLS and public records.
- Usage Data: Search queries, pages viewed, features used, and device information (OS, app version) to improve our service.
- Payment Information: Payment method details processed securely through Stripe. We never store full card numbers on our servers.
How We Use Your Information
- Provide comparable property searches, equity estimates, and valuation reports.
- Process appraisal requests and connect you with licensed appraisers.
- Manage your subscription (Free, Pro, or Broker tier) and credit usage.
- Send property alerts, equity updates, and shareable branded reports you request.
- Improve our search algorithms, user experience, and service reliability.
- Comply with legal obligations and appraisal industry regulations (USPAP).
Data Sharing
- We do not sell your personal data.
- We share data only with: (a) Supabase (authentication and database hosting), (b) Stripe (payment processing), (c) CRMLS (property data queries), and (d) licensed appraisers assigned to your request.
- Anonymized, aggregated data may be used for analytics and service improvement.
Data Storage & Security
- Data is stored in Supabase (hosted on AWS) with row-level security and encryption at rest and in transit.
- API communications are encrypted via TLS 1.3.
- Access controls limit data exposure to authorized personnel only.
Your Rights
- Access, correct, or delete your personal data at any time from your profile settings.
- Export your watchlist, equity snapshots, and saved reports.
- Opt out of non-essential communications.
- Request account deletion by contacting [email protected].
Third-Party Services
- Supabase: Authentication, database, and file storage.
- Stripe: Subscription billing and payment processing. Stripe's Privacy Policy applies to payment data.
- CRMLS: California Regional MLS property data. Subject to CRMLS terms of use.
- Cloudflare: CDN, DNS, and security services.
Children's Privacy
This app is not intended for children under 13. We do not knowingly collect data from children.
Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be notified via email or in-app notification at least 30 days before taking effect.
Contact
Thomas Appraisal Company
[email protected]
(909) 266-0644
CA Certified Residential Appraiser #041145